Frequently Asked Questions
🔧 GENERAL SERVICES
Q: What types of services do you provide?
We specialize in smaller home repair and IT support tasks that often fall below a contractor’s threshold. From TV mounting and light fixture installation to door adjustments, smart home setup, and Wi-Fi optimization; we take care of the jobs that make a big difference in your daily comfort.
Q: Do you offer emergency or same-day services?
While we’re not a 24/7 emergency provider, we do keep flexible hours and same-day service is sometimes available. Let us know your need and we’ll do our best to accommodate.
Q: What is a “Quick Hit” task?
Quick Hits are small jobs we’re ready to complete during any scheduled visit, like smoke detector battery changes, loose cabinet fixes, or light switch replacements. We bring the tools and materials with us so you don’t need a separate appointment.
💡 ELECTRICAL & INSTALLATION
Q: Do you install ceiling fans or light fixtures?
Yes! We can replace existing light fixtures and ceiling fans safely and securely. All pricing is clearly listed on our Service Pages.
Q: Will you mount my TV and hide the wires?
Absolutely. We offer both surface (no charge) and in-wall cable (additional cost) concealment options depending on your wall type and preferences. Mounting brackets can be provided if needed.
Q: Do you replace switches, outlets, or dimmers?
Yes. we handle minor electrical work like replacing switches or outlets. If major wiring changes are needed, we’ll let you know and help coordinate with a licensed electrician if necessary.
🛠️ HOME SAFETY & SENIOR UPGRADES
Q: What senior-safe upgrades do you offer?
We install grab bars, handrails, raised toilet seats, and other non-invasive upgrades to make your home safer and easier to navigate. These services are popular for families caring for aging parents or preparing a home for recovery.
Q: Are your services ADA-compliant?
We follow industry best practices and offer ADA-compliant installations where applicable. Let us know your specific needs when booking.
📶 TECH & SMART HOME
Q: What’s included in a Wi-Fi setup or optimization service?
We assess your current setup, test signal strength across your home, and reposition or recommend upgrades to your router or mesh network. We’ll help you get the most out of your existing internet service.
Q: Can you install Ring, Nest, or other smart home devices?
Yes! We install video doorbells, smart thermostats, security cams, smart plugs, and other devices. We ensure proper setup and app connection before we leave.
Q: Do you offer remote tech support?
We focus on in-person, on-site support. While we can assist with remote guidance for certain issues, our goal is to be hands-on and thorough during scheduled visits.
💲 PRICING & PAYMENT
Q: How much do your services cost?
All pricing is visible up front on our Service Pages. We believe in transparency, so you’ll never be surprised by hidden fees or hourly minimums.
Q: Do you offer package deals or discounts?
Yes, ask about bundling multiple services or completing Quick Hit tasks during your visit to save time and money.
Q: How can I pay?
We accept credit/debit cards, digital payments (like Apple Pay or Venmo) and cash. Payment is collected at the time of service.
📅 SCHEDULING & COVERAGE AREA
Q: How do I book an appointment?
You can book directly through our Contact Form, or call/text us at (270) 228-0995. We’ll confirm availability and services before your appointment.
Q: Do you charge for quotes or site visits?
Most coordination can be completed before we arrive and without charge. There are some unique and complex services that require a consult charge which can be later applied to the full invoice.
Q: What areas do you serve?
We proudly serve Hopkinsville, Oak Grove, Elton, Crofton, Clarksville, and surrounding communities. If you're nearby and not sure, just ask—we often extend coverage for veterans and referrals.
VETERAN-OWNED & TRUST
Q: What does “Mission Ready” mean?
We bring the same level of preparation, discipline, and follow-through you'd expect from a veteran-led team. It means being fully equipped, clearly communicative, and accountable, every time.
Q: Is your business licensed and insured?
Yes, we are fully licensed and insured in the state of Kentucky and Tennessee. You can book with confidence knowing your home is in responsible hands.